Reference

Your Privacy Policy at sui4d

We collect only the details needed to open your account, confirm your identity, and link the record to your wallet.

Account dataDevice logsLocal-law access
Browse Lobby Read FAQ
sui4d Your Privacy Policy at sui4d
CONTACT PATHS

Where You Reach Us Fast

If you want to ask about access, correction, deletion, or a login record, our privacy contacts are easy to reach.

Live chat Our live chat is open 24/7 for privacy questions.
Email Email works well when you want a written trail.
Account form After login, use the account form for access, correction, or deletion requests where local…
HANDLING RULES

How We Handle Your Data

We keep the policy focused on four things: what we store, who can open it, how long it stays, and how you can ask for a change.

Data we keep

We keep only the data needed to run your account: name, phone number, login timestamps, device type, IP address, and actions you take in the lobby. If you open slots, live tables, or Aviator, we also keep the session trail for security.

Cookies and device data

Cookies help us remember your login and language choice, while device data helps us spot unusual access from a new phone or browser. We may record IP address, app version, and session time to protect your account.

Account security

Your password is hashed, and we ask for a fresh verification step before sensitive changes like a wallet update or contact-number change. If you share a device, sign out when you finish.

Retention windows

We keep transaction logs and security records only as long as needed for account handling, dispute checks, and legal duties. When the retention period ends, we remove or de-identify the record where the law allows.

Change requests

If you want to correct, access, or delete data, send a request from the account form or live chat. We verify that you control the account before we act, and some requests may be limited by local law.

Who to contact

For privacy matters, contact the same support team you use for login issues. We log the request, confirm the scope, and reply with the next step so you know what happens to your record.

Your Privacy Questions Answered

These answers focus on the records that matter most when you want to confirm your account, check a payment trail, or ask for a change. If you use DANA, OVO, GoPay, or QRIS, the payment record stays linked to your profile, and every request still follows local law where we operate. That keeps the process clear whether you reach us from a phone or desktop browser.

We keep the details needed to run the account: name, phone number, login timestamps, device type, IP address, and activity inside the lobby. If you open slots, live tables, or Aviator, we also keep the session trail for security.

We store the payment reference, amount, time, and status so we can match the transfer to your account. We do not store your wallet PIN or full wallet login, and any matching record stays tied to the same profile.

Yes. Send the request through live chat, email, or the in-account form, and we will verify that you control the account before making changes. Some requests may be limited when local law requires us to keep the record.

Cookies help us remember your session, language choice, and device check, so you do not need to start from zero every time. They also help us spot unusual access from a new browser or phone.

We keep records only as long as needed for account handling, dispute checks, fraud control, and legal duties. After that period, we delete or de-identify the data where the law allows us to do so.

Only staff and service partners who need the record for account handling, technical work, or payment matching can see it, and access is limited by role. We do not share it for unrelated use.

Yes. Access, correction, deletion, and retention requests depend on local law and are available only where local law permits. If a request cannot be completed, we explain the reason and the part we can handle.

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